Updated January 2025

Privacy & Confidentiality Policy

Your data security is our priority

  • Contact Information: Name, email address, phone number, and business address
  • Shipment Details: Origin, destination, package dimensions, weight, and contents
  • Payment Information: Credit card details, billing address, and transaction history
  • Account Data: Username, password (encrypted), and communication preferences
  • Usage Data: IP address, browser type, device information, and website interaction patterns
  • Service Delivery: Processing and fulfilling your logistics requests
  • Communication: Sending shipment updates, invoices, and service notifications
  • Improvement: Analyzing usage patterns to enhance our services and user experience
  • Compliance: Meeting legal and regulatory requirements in the logistics industry
  • Marketing: Sending promotional offers and newsletters (with your consent)
  • SSL Encryption: All data transmitted between your browser and our servers is encrypted using 256-bit SSL technology
  • Secure Servers: Our data centers employ physical security measures including 24/7 monitoring and restricted access
  • Regular Audits: We conduct quarterly security audits and vulnerability assessments
  • Employee Training: All staff members receive annual data protection and privacy training
  • Access Controls: Role-based access ensures only authorized personnel can view sensitive information
  • Carriers and Partners: We share necessary shipment information with our trusted logistics partners to fulfill deliveries
  • Payment Processors: Credit card information is processed through PCI-DSS compliant payment gateways
  • Analytics Providers: We use Google Analytics and similar tools to understand website usage (anonymized data)
  • Legal Requirements: We may disclose information when required by law or to protect our legal rights
  • No Sale of Data: We never sell your personal information to third parties for marketing purposes
  • Access: Request a copy of all personal data we hold about you
  • Correction: Update or correct inaccurate information in your account
  • Deletion: Request deletion of your data (subject to legal retention requirements)
  • Portability: Receive your data in a structured, machine-readable format
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Complaint: Lodge a complaint with relevant data protection authorities
  • Essential Cookies: Required for website functionality, including login and security features
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your settings and preferences for future visits
  • Marketing Cookies: Track your browsing to deliver relevant advertisements
  • Cookie Management: You can control cookie preferences through your browser settings
  • Duration: Most cookies expire after 12 months, while session cookies are deleted when you close your browser

Have privacy concerns?